GUIDE · LOCAL MARKETING
How to get more customers for your shop or business: 15 proven ways
More customers usually come from a few simple actions combined: you're easier to find, easier to see, and people are keener to come back. Here is a list of proven ways you can put into practice straight away.
Get found
- Complete your Google Business Profile: opening hours, photos, menu or services.
- Reply to reviews — including the critical ones.
- Ask happy customers for a review right after their visit.
- Add up-to-date photos of your interior and products.
- Check that your address and phone number are the same everywhere.
Get noticed
- A window that shines in the evening too.
- Clear signage and opening hours visible from the pavement.
- An A-board or stand with today's offer by the entrance (in good weather or under cover).
- One clear reason to come in: something new, a promotion, an event.
Keep customers coming back
- A simple loyalty scheme: every tenth coffee free.
- A seasonal offer that gives people a reason to come back.
- New items announced where customers can see them at the till.
- Email or SMS contact with reminders about events.
- Staff who remember regular customers.
Measure the results
Change one thing at a time and watch what happens: more footfall, a bigger spend per customer, more reviews. That way you know what really works in your venue.
YOUR VENUE. YOUR DESIGN.
Show us your location.
An interior photograph and brief offer description are enough to start. We will help choose the model, format and print for what the customer should see.
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