Questions about LEDMESEE. Clear answers.

LEDMESEE is an illuminated frame for a physical printed poster. A backlit-film print sits behind the front. Light illuminates the graphic; change the message by sliding out the old poster and sliding in a new one. The frame does not play films or presentations.

The single-sided model is 12 mm thick in total, including its 3 mm tempered glass. Glass thickness is not added to those 12 mm. The suspended double-sided model is 14 mm with glass on both sides. The horizontal double-sided model is 11 mm with acrylic fronts. Specifications always apply to the individual frame.

Even backlighting without a halo brings out colour and detail in a matched backlit print. Without a bright border, attention stays on the poster. The effect is especially visible in photographs of dishes, products or interiors; print quality and location lighting also matter.

Yes, double-sided frames can hold two different prints, changed independently. One side might present an offer to arriving visitors, and the other a message for customers inside.

When you want to display one offer consistently — a dish, product or hotel package — the frame presents a physical poster in a slim surround. There is no digital content or playlist to prepare; replace the print to change the message. A television or digital screen is appropriate if you need video, animated menus or remote content updates.

Tempered glass forms a rigid, flat front: it does not ripple during print changes, and the material itself does not yellow. It gives the display a refined finish. Plastic covers vary by material and quality; not all yellow or deform. In the LEDMESEE range, glass is used in the 12 mm single-sided and 14 mm vertical double-sided models. The 11 mm horizontal model has acrylic fronts.

The 12 mm single-sided and 14 mm vertical double-sided models have 3 mm tempered glass. The 11 mm horizontal double-sided model has acrylic, or plexiglass, fronts. Check the compact battery model’s specifications in its shop description; other frames’ specifications do not automatically apply to it.

No. LEDMESEE frames are designed for indoor use: dust, dirt and moisture would get inside through the poster change slot, and the power supply is not designed for outdoor use. If your advertising needs to be visible from the street, place the frame indoors, behind the shop window. We are working on a special cover that will protect the frame from rain, snow, dust and dirt.

Yes — for larger orders. We produce large custom formats (larger than A1) from 50 pieces and smaller ones (A1 and below) from 100 pieces. The minimum quantity and price depend on the dimensions and the total order value. For smaller quantities, we recommend one of our 21 standard formats.

For illuminated displays, we recommend backlit film designed to transmit light. Ordinary paper may darken the image and alter colours. Order a print matched to the frame to make use of its backlighting.

Yes, you can order a backlit print for your chosen format. START BOX A4 already includes a print. For your own artwork, agree the file, format and production method before ordering; printing is not included in every basic model’s price.

Specify the frame model and size and send artwork in the final proportions. Use quality photographs and legible lettering. Confirm file dimensions, bleed, resolution and colour profile with the print provider. Outer casing dimensions are not artwork dimensions.

Yes. Keep the model reference and print dimensions. Order a matched graphic for your next campaign while the frame stays in place. This is convenient for seasonal menus, promotions and recurring offers.

In the model shown, slide the physical print out through the slot at the top, then slide in a new one. Guide it evenly, without folds or force. There is no need to unscrew the casing or open edges. Keep the slot accessible during installation.

The single-sided model can stand on suitable support feet, available as an accessory. START BOX A4 includes feet. Choose the proper bracket or stand for larger formats; do not simply lean the frame against a wall.

Choose a location with access to power and plan the cable route. The single-sided and vertical double-sided models use a power supply matched to the frame; the horizontal model has a built-in supply. Use the correct power set and check the selected variant’s equipment.

The models shown are selected for interiors. In a food truck, plan an indoor display in a dry location. If your display will be exposed to rain, moisture or other outdoor conditions, describe the requirements before choosing a device. We do not claim weather resistance for these models.

Depending on the model, you can choose feet, a stand or brackets, a power extension cable and a backlit print. A USB adapter for power-bank operation is also available for compatible models up to A2. Match compatibility to the frame and power source; not every adapter or stand fits every format.

The single-sided frame description lists a power supply with cable and wall-mounting kit. The vertical double-sided model has a power supply, steel cables and ceiling brackets. The horizontal model has a built-in power supply plus suspension cables and brackets. Support feet are chosen separately, except in START BOX A4, which includes them. Check the exact variant’s contents before buying.

The single-sided model includes A5, A4, A3, A2, A1 and A0 plus selected custom formats. The vertical double-sided model is available in A2, A1 and A0; the horizontal model in 600 × 350, 900 × 350, 1000 × 350 and 1200 × 450 mm. The compact battery model comes in A4 and A5. Find all variants, colours and current availability at shop.ledmesee.com.

At shop.ledmesee.com. Choose the model, format and colour to see the current offer. Links from this site lead to the shop; payment terms, tax and delivery are determined when ordering.

START BOX includes a black single-sided A4 frame, backlit print, support feet and a power supply with cable. START99 reduces one kit by $43.35 excluding tax: from $68.59 to $25.24 excluding tax. It is limited to 100 uses in total. Check availability in the shop; the discount excludes delivery and tax.

Email office@ledmesee.com with the number of locations, formats, mounting method, frame quantities and print requirements. Include a location photograph and delivery country. This helps us choose a coordinated set and quote for the project.

Yes. LEDMESEE gives you 30 days from receiving a standard, non-personalised frame to request a return. The offer excludes personalised prints and made-to-order products. To arrange a return, email office@ledmesee.com with your order number. This is the brand’s voluntary offer for non-personalised frames.